# Terms of Service
**Effective date: October 9, 2026**
These Terms govern your use of https://www.floridataxauctions.com and its related services. The website is operated by Surplus Database LLC, doing business as Florida Tax Auctions (“we,” “us,” or “our”).
By using our services or purchasing a membership, you agree to these Terms. If you do not agree, do not use the services.
## Our services
Florida Tax Auctions provides access to property, tax auction, and related research information, records, reports, and notifications.
We are an independent information service. We are not a government agency, county clerk, tax collector, or auction authority. Purchasing a membership does not register you for an auction, purchase property, or establish ownership of property or a right to surplus funds.
## Information and independent verification
Records and reports may contain errors, omissions, or outdated information. Auction dates, property status, amounts, and other details can change.
You are responsible for verifying information with the relevant county, clerk, tax collector, auction platform, or other authoritative source before acting.
Our content is provided for research and informational purposes. It is not legal, tax, financial, investment, or title advice. We do not guarantee an auction outcome, profit, property condition, clear title, or successful recovery of funds.
## Accounts
You must be at least 18 years old to purchase a membership. Provide accurate account information and protect your login credentials.
You are responsible for activity conducted through your account. Notify us promptly if you suspect unauthorized access.
## Memberships and payments
Membership features, prices, billing intervals, and any trial or introductory terms are disclosed before purchase. Payments are processed through Stripe.
If you choose a recurring subscription, you authorize recurring charges at the price and interval disclosed at checkout until you cancel. Any change to recurring pricing will be communicated before it takes effect, with additional consent obtained when required by law.
Access may be restricted if a payment fails or a membership expires.
## Cancellation
You may cancel a recurring subscription to stop future renewal charges.
On your Account Page here:
You will find the information to Cancel Your Subscription
If you need assistance, contact surplusdatabase@gmail.com. Cancellation timing and any remaining access will follow the terms disclosed for your plan.
Deleting your website account or stopping use of the website does not by itself cancel recurring billing.
## Refunds
Florida Tax Auctions provides digital products and subscription access. All purchases and subscription payments are final and nonrefundable, except where required by law. We do not provide refunds or prorated credits for unused subscription time, downloaded materials, or failure to use the service.
To avoid your next renewal charge, you must cancel your subscription at least 48 hours before your scheduled billing date and time. Cancellations made after this deadline may not prevent the upcoming charge.
Once an authorized payment has been processed, it will not be refunded except where required by law. Cancellation stops subsequent renewals; it does not reverse payments already processed.
For cancellation assistance or to report an incorrect or unauthorized charge, contact surplusdatabase@gmail.com. This policy does not limit your right to dispute an incorrect or unauthorized charge.
To ask about a refund or report a billing error, contact surplusdatabase@gmail.com with information identifying your purchase. Do not email your full payment card number.
Nothing in these Terms limits refund or other consumer rights that cannot legally be waived.
## Acceptable use
You may use the services only for lawful purposes. You must not:
– Access another person’s account without authorization.
– Bypass membership restrictions or interfere with website security.
– Introduce malicious software or disrupt the service.
– Use information obtained through the service for fraud, harassment, unlawful discrimination, or other unlawful conduct.
Do not use our reports as consumer reports for credit, employment, insurance, or tenant eligibility decisions.
## Website content and public records
Our original website design, branding, software, and authored content are protected by applicable intellectual property laws. Rights in third-party materials remain with their respective owners.
We do not claim exclusive ownership of government public records. Access to records through our service does not transfer ownership of our software, branding, or original content.
## Availability and account restrictions
Features may be interrupted by maintenance, technical problems, or third-party outages. We do not guarantee uninterrupted availability or delivery of every notification.
We may restrict or suspend access for material violations of these Terms, fraud, or security concerns. Any prepaid access affected by discontinuation of a paid service will be handled under the applicable purchase terms and law.
## Disclaimer and liability
To the extent permitted by law, the services are provided “as is” and “as available,” without guarantees of accuracy, completeness, or suitability for a particular purpose.
We are not responsible for investment losses, missed auctions, unsuccessful claims, or other outcomes arising from reliance on website information, except where applicable law imposes responsibility.
These Terms do not exclude liability or rights that cannot legally be excluded.
## Privacy
Our handling of information is described in our [Privacy Policy](https://www.floridataxauctions.com/privacy).
## Changes
We may update these Terms. Material changes affecting an existing paid subscription will be communicated before taking effect. Changes will not retroactively alter completed purchases or remove rights provided by law.
## Contact
**Florida Tax Auctions**
**Operator: Surplus Database LLC
Email: surplusdatabase@gmail.com
Website: https://www.floridataxauctions.com